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I have an online check that was issued. The vendor will not be cashing check. How do I get the credit to my account
kathleen, port republic nj
September 3, 2015 09:59:31 AM
1 person recommended this |
In reply to kathleen, port republic nj
Nice of you to reach out to us today, Kathleen.
If you made your payment using our Online Banking and a check was mailed to the Payee, the funds are not deducted from your account until it is presented for payment.
If you'd like, you may place a stop payment on the check to prevent the funds from being deducted from your account. You are able to place a stop payment on a check by calling us 24/7 by dialing 888-751-9000. After account verification, we'd be happy to assist you. Keep in mind that you will need the check number, exact amount of the check and who it was made payable to ensure that the stop payment is effective. Similarly, you are able to visit us during lobby hours at any TD Bank Store to place a stop payment on a check. To take a look at our hours and locations, please visit http://bit.ly/TDStores.
You're also able to place a stop payment by logging into your Online Banking here: http://bit.ly/1eaISlq. After you are logged in, please select the "Customer Service" tab then "Stop Payment." You will still need the check number, amount and who the check was made payable to in order to place a stop online.
Please know that regardless of the method you choose to place a stop payment, there may be fees applied. To take a look at any applicable fees please visit http://bit.ly/1cTejgt. If you are able to obtain the check back directly from the payee, no stop payment will be needed. If you choose this method, please be certain to destroy the check once it is in your possession.
Hope this helps and have a nice day!
Sandy D, Mount Laurel
September 3, 2015 10:01:13 AM
1 person recommended this