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I had opened a TD bank account back within the time period of the Polaroid cube camera offer and it has come to my attention that I never received the Polaroid cube camera. And of course I cannot locate any paperwork with a date on it! I would either like to receive the camera or a credit for the value of the camera. Should I go to my local branch to claim?
Please advise - Larry
Lawrence, Old Bridge
July 23, 2016 02:27:58 PM
In reply to Lawrence, Old Bridge
Thanks for contacting TD Helps today, Lawrence. We're sorry to hear that you haven't received your cube yet, and we'll be happy to point you in the right direction.
If you have met all the requirements to be eligible for the Polaroid Cube Promotion, you may call and speak with a Live Customer Service Representative at 1-888-751-9000. Specialists are available 24 hours a day, 7 days a week, and will be more than happy to assist you with any of your concerns.
In addition, you're also able to visit any TD Store during lobby hours for assistance. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
Please understand that while we would like to assist you directly, as TD Helps is not considered a secured forum, we are unable to discuss account specific information.
We hope this helped answer all your questions, Lawrence, and please enjoy the rest of your day.
Customer Service Team, Mount Laurel
July 23, 2016 02:28:22 PM