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Can you please answer these?
What is the transaction fee in dollars for using your banks card at an out of network ATM?
What is YOUR transaction fee in dollars for using another banks ATM card at your banks ATM?
What is the transaction fee in dollars/percentage for using your banks card at an ATM outside of the US?
Andrew, San Rafael
May 6, 2015 11:40:16 AM
In reply to Andrew, San Rafael
Hi Andrew, thanks for coming by TD Helps today. We'll be glad to answer your questions about using your ATM card at non-TD ATMS.
Each withdrawal, transfer, and balance inquiry made by a TD Customer at an ATM not owned by TD is subject to a $3.00 fee, which is charged by TD Bank the same business day the transaction is made. The owner of the machine or network may also assess a fee at the time of your transaction, including a fee for balance inquiries, in addition to any fees assessed by TD Bank. The amount of the fee charged by the owner of the ATM may vary and will show on the screen as you're making your transaction.
If you are a non-TD Customer using your debit card from another financial institution, then a $3.00 fee would apply for any transaction made at a TD ATM. Like the fees mentioned above, please be aware that this may be subject to change at any time.
If you use an ATM while out of the United States, there will be no additional fees charged by TD Bank, aside from the ones mentioned above. We invite you to take a look at our fee schedule found here: http://bit.ly/1cTejgt. Please note that fees are subject to change.
If you are traveling out of the country, we recommend letting us know in advance so we can add travel note to your account so you do not run into any acceptance issues. You may contact our 24/7 Customer Service line at 888-751-9000 to have a Banking Specialist place travel notification on your accounts. You may also send a Secured Message through Online Banking as well. If you are not enrolled in Online Banking, please click here: http://bit.ly/1lU2qfY. Please have your account number, debit card number and Social Security number available. If you have any trouble signing up, please contact our Banking Specialists, 24/7 at the telephone number listed above.
Once you are enrolled, please sign into your account and click on the Customer Service tab and then select Send a secured message. If you choose this option, please include the exact travel dates, destinations and if there will be any connecting flights, if applicable. If you are unable to call or send an email, you can always visit your local TD Bank and have a Customer Service Representative place the travel notes for you. Please visit: http://bit.ly/TDStores to find a TD Bank near you.
We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
If you have any additional questions feel free to submit another inquiry, visit a TD location or call us at the number provided above to speak with a Banking Specialist.
We hope this helps, Andrew and enjoy the rest of your day.
Colleen B, Mount Laurel
May 6, 2015 11:41:10 AM