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I and my friend are work&travel students from Poland and we need to transfer money to our Polish accounts and close our accounts in TD Bank. We know that we have to empty our accounts to do it. We are already in Poland.
February 22, 2015 08:21:15 PM
In reply to Anna, Lask
Good to see you, Anna and thanks for writing into TD Helps! Although we'd hate to see you go, we'll be sure to provide the ways that you can close your account.
If your account has remaining funds, the easiest way to close the account from abroad is via mailed written request. You may request to close your account and any available money will be sent to you by check. You can mail a request with the following instructions:
▪Your name ▪Your account number(s) ▪Your request to close the account(s) ▪Your current address
For your security, please have the letter notarized. It can then be mailed to:
TD Bank, N.A
P.O. Box 1377
Since you've traveled back to Poland, you can also zero out your account by purchasing an item for the amount that is left in your account or you may withdraw the remaining funds from an ATM. Please note that a non-TD ATM fee may be assessed. Check out: http://bit.ly/1cTejgt to view our Personal Fee Schedule. Once your balance reaches zero, you can contact us 24/7 from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518, or you can send us a Secure Message requesting your account to be closed.
After logging in to your Online Banking account here: http://bit.ly/1eaISlq, to send a secure message, please select "Send a message" which is located underneath the Message Center on the left hand side of the page. Please keep in mind that if you call us or submit a message, it can take up to 3-5 business days for your account to close.
If you have any additional questions, please let us know, Anna!
Katherine G, Mount Laurel
February 22, 2015 08:23:05 PM
In reply to Katherine, Mount Laurel
Thank you very much for your answer!
I just have some more questions. Is that obligatory that the letter should be notarized?
I don’t know how can I do it and how does it work if it should be in English. Moreover, is it for free to send me a check if I’m already abroad or will you charge me from my remaining funds?
And the last question is about the check. How does it look like? Is that possible to send me an example so I can show it in my bank (I know that some banks doesn’t cash checks like that and I’m not sure if I could do it)?
March 27, 2015 06:04:23 AM
Welcome back, Anna. We'd be happy to clarify.
It is required that the letter requesting to close your account be notarized in English for security reasons. We apologize if this causes any inconvenience.
There is no charge in regards to closing your account. Once we receive your letter, we will finalize your account and mail you a check for the remaining funds. For our account security, we apologize as we are not able to provide a sample image as to what this check may look like.
If you are concerned about your institution accepting the check for cash or deposit, we recommend speaking to them to determine if they are able to accept U.S. checks.
We hope this helps and if you have any further questions feel free to let us know!
LiShu R, Mount Laurel
March 27, 2015 06:07:04 AM