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I have been back and fourth with TD and QB online regarding this issue. I am trying to get the banking working together and have been having issues. I have tried to make the security questions the same answer, which worked for a short time but now it is not connecting. Thank you.
November 25, 2014 08:53:11 AM
1 person recommended this |
In reply to Dawn, Mahwah
Thank you for coming to us here on TD Helps, Dawn. We're sorry for the difficulties you are experiencing with online banking and QuickBooks.
We recommend checking out: http://bit.ly/1uxK97d as this could provide the information that you need. If you need additional assistance, please feel free to contact our Tech Support Team 24/7 at 800-493-7562. They will be able to troubleshoot while you're on the phone upon proper account verification.
We hope this information helps, Dawn and have a good day!
LiShu R, mount laurel
November 25, 2014 08:55:08 AM
In reply to LiShu, mount laurel
September 2017 - This is still an issue. I have spent 3 hours on line with Quicken technical support. I still cannot connect QB to my TD Bus Direct account. I was really hoping to us QB. At this stage I am either changing banks or findning another accounting system.
I've got enough challenges starting up a small business. This is an absolute pain...HELP...
September 8, 2017 03:16:13 PM
In reply to Jim, Doylestown
Hi Jim. Thanks for joining us.
We're sorry to hear that you're experiencing difficulty linking Quickbooks with your business accounts at TD Bank. Please be assured that TD Bank's Online and Business Direct Banking does work with the most recent versions of Quicken and Quickbooks.
We'd be happy to try to help troubleshoot this with you. Please give out Small Business Banking Team a call at 800-493-7562, option 2. While the issue may require assistance from Quickbooks, we'd like to see if we can help before calling them again.
We look forward to hearing from you soon, Jim. Take care.
Candice A, Mount Laurel
September 8, 2017 03:16:36 PM
In reply to Candice, Mount Laurel
I'm having the same issue for the last couple of days. I can login into our TD account through the bank feeds in QuickBooks but as soon as I click on the account I get a blank page.
Are there any trouble shooting I can do before I get on the phone to TD or QuickBooks?
September 20, 2017 02:15:37 PM
In reply to Ashley, Toronto
Hi Ashley. Thanks for joining us!
We're sorry to hear that you're having trouble accessing your TD Bank account in Quickbooks.
The specific problem you've described sounds like an error within Quickbooks. We recommend reaching out to Quickbooks directly for assistance in troubleshooting this particular issue.
If you have any additional questions, please don't hesitate to give our Tech Support a call 24/7 at 800-493-7562 or stop in to see us at any of our Stores. To find one near you, please click here: https://go.td.com/1nq31dc.
If this is in regard to an account you hold at TD Canada Trust, their 24 hour Customer Service Team can be reached at 866-222-3456.
We hope you're able to resolve this quickly, Ashley! Take care.
Candice A, Mount Laurel
September 20, 2017 02:17:15 PM