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Seems Quicken has made some changes. Previously to sync with TDBank, I entered the bank pw and it did it. Now it is asking me for an Intuit pw, which I got wrong since I did not have one and tried my bank pw. To change it it asked me to answer a security question...which I tried to answer however since I never informed them ever of the name of my first pet, how could they know it anyway...got it wron, and now I cannot figure out a way to sync up my bancn accounts with quicken. HELP. What to do...quicken doesn't have phone support and their website is not helpful. Can you help me?
April 6, 2015 03:27:49 PM
6 people recommended this |
In reply to Marguerite, Pittsfield
Thanks for reaching out to us via TD Helps, Marguerite! Sorry to hear about any troubles you might be having with Quicken but we'll be glad to provide some direction.
First, you might like to take a look here: http://bit.ly/1uxK97d which details step-by-step instructions for updating your TD Bank Online account with Quicken, or also click the Frequently Asked Questions tab found there for more info. Should you like any live support, absolutely! Our Tech Support Specialists are available 24/7 at 800-493-7562 if you need us. You may also like to reach out to Quicken directly for support, depending on the issue.
Hope this helps! Let us know about any other questions and have a great afternoon.
Kristen P, Mount Laurel
April 6, 2015 03:30:10 PM