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I am receiving emails statment alerts for an account which is not mine? I live in the UK and do not have a td bank account? How do I stop them?
James, Derby, uk
February 17, 2016 07:38:52 AM
In reply to James, Derby, uk
Welcome to TD Helps, James.
The email that you have received is a phishing email and is not from TD Bank and we appreciate that you've let us know. We would appreciate a copy of the email for our research. Please forward it to us at firstname.lastname@example.org. You may also call us 24/7 at 888-751-9000 for assistance.
Afterwards, we recommend deleting this email immediately and ensure you do not click on the link nor provide any personal account information.
Additionally, we invite you to take a look here: http://bit.ly/1pxZPLh for information on Security Frequently Asked Questions (FAQs) that may help if you have any additional questions and concerns. TD Bank will never email you and ask you to provide personal information. Check out this link for more details about security: http://bit.ly/1sfKEnw.
We hope this helps, James and take care.
Alara B, Mount Laurel
February 17, 2016 07:48:31 AM