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i need to back in my money to deposit in my account
September 13, 2017 11:23:21 AM
In reply to luul, regina
Good morning, Luul, and thanks for connecting with us today.
Based on the information you have provided us with, it sounds as if you may be missing funds in your account due to a fraudulent transaction. We're sorry to hear of these unfortunate circumstances, and so that we can properly assist you, we ask that you please connect with us directly.
Our Banking Specialists are available 24 hours a day, 7 days a week, and can be reached by dialing 1-888-751-9000. You're also able to connect with a Customer Service Representative at your local TD Store location, during lobby hours.
If you currently have access to your Online Banking, your final option to connect with a Specialist is to send us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We're sorry we couldn’t further assist you today, and we appreciate you understanding that TD Helps is not currently considered a secure forum, and so we do not have access to your account or personal information.
Take care, Luul.
Brittany M, Mount Laurel
September 13, 2017 11:24:56 AM