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I made a purchase using a $25 gift card and another form of payment, I returned the item and the refund was issued all under the visa gift card which now is greater then he $25 gift card initial amount (by $2)
January 5, 2016 06:59:20 AM
In reply to Dawn, Morgantown
Thanks for sending your question our way, Dawn.
If a merchant has issued a refund to your TD Bank Visa Gift Card, you can expect the funds to be returned to your account within five business days from the date that the refund was issued.
To confirm this has been completed, you can call Customer Service 24/7 at 888-294-2249 to retrieve your gift card balance and check the recent transactions on your card. If you've registered your card online, you can also log in at http://bit.ly/1dmtzim to make sure the refund has arrived.
If you haven't yet registered your card, feel free to follow the above link, and enter the first six digits of your gift card to begin the process. Please note that your initial password will be the three-digit security code on the signature panel on the back of your card. Also, feel free to read more here: http://bit.ly/1cIdAj6 for our Visa Gift Card Frequently Asked Questions.
We appreciate your visit, Dawn.
Alara B, Mount Laurel
January 5, 2016 07:01:46 AM