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My name is Anand and I am a student at Fairleigh DIckinson University. I have done a wire transfer on 31st december from SBI India to TD bank mount laurel branch new jersey. It's been 2 weeks but yet the college hasn't received the amount so I was told to contact Sbi and they gave me acknowledgement letter stating that amount was received on 31st December. What should I do now ?
January 21, 2015 02:20:48 PM
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In reply to Anand, Hackensack
Thanks for reaching out to us with this, Anand and sorry to hear you've experienced some difficulties with a wire. We'll be glad to discuss this with you.
Since you mentioned that Fairleigh Dickinson has not yet received the funds you sent, we recommend that you contact SBI India and ask them to put a trace on the wire. Although they provided you with an acknowledgement letter, a trace will be needed in order to determine the exact account to which the funds were sent. Once the trace is complete, if the funds were incorrectly sent, your bank in India will be able to advise you of the options they have for you. Or, if the funds were sent and received in the correct account you'll be able to provide specific confirmation to Fairleigh Dickinson.
You may also wish to speak with the University directly, to determine if the funds have been credited in the interim.
Please keep in mind that incoming wires can only be applied to the account if the wire information received matches the titling on the TD Bank account. In addition, we do not process or disburse funds from wire transfers received designated Pay Upon Proper Identification (PUPID) and return them to the sender.
Hope this helps a bit, Anand and let us know if you have other questions.
Kristen P, Mount Laurel
January 21, 2015 02:24:28 PM
1 person recommended this