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I returned an item on Monday and then today (Wednesday), the funds were back in my account this morning, and now they are gone. Why? Under "Yesterday" says VISA DDA REF $35.90 and then above it says "Pending" Purchase Authorization $-35.00 which isn't even the same amount. Please explain!
caitlin, new york
October 27, 2016 04:03:27 PM
In reply to caitlin, new york
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Please contact our 24/7 customer service representatives at 1-888-751-9000 and they would be happy to assist you with your posted transactions.
Let us know if you have any further questions. We are always here to help. Have a pleasant day, Caitlin
Customer Service Team, Mount Laurel
October 27, 2016 04:04:19 PM