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RE:my new tdbank debit card with chip tech.....last eight digits of new the card number are different than my current tdbank debit card..is this correct????
Carole Ann, Glastonbury
August 15, 2016 08:05:07 AM
In reply to Carole Ann, Glastonbury
We understand your concern, Carol Ann. We'd be glad to discuss.
Please know that there are times when TD Bank will issue you a new debit card that may have a different number than your previous card.
If you have any concerns about your account/debit card, you are more than welcome to contact a Specialist directly about your account. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Keep in mind, it is important to update any automatic payments you have with your debit card now that the number is changed. Be sure to contact each merchant directly.
We hope this helps, Carol Ann. Have a good day.
Megan K, Mount Laurel
August 15, 2016 08:05:21 AM