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I don't have a phone to reset acct can u help me reset online
paula, derry nh
February 15, 2015 07:53:35 PM
In reply to paula, derry nh
Thanks for reaching out to us and sorry to hear if you`re unable to access your account right now, Paula. We`ll be glad to let you know how you can resolve this.
First, if you need to reset your password for your personal account, if you remember your user name and have a Social Security number, you'll be able to reset it yourself. Please start here: http://bit.ly/1eaISlq .Then, please click the Trouble Logging In link located below the password field. After entering your user name and the last four digits of your Social Security number, you'll be asked to answer two security questions. If you can successfully complete these steps, you'll be able to update your password and log back in to your account.
If your account is locked or you`re otherwise unable to log in, don`t worry. You're also welcome anytime at any of our convenient Store locations. Please feel free to check out http://bit.ly/TDStores for locations and hours near you. Or, if you do find access to a phone, you may also call us 24/7 at 888-751-9000, and one of our Specialists will be more than happy to assist you in resetting your account access during your call.
Hope this provides some help, Paula! All the best and have a great week ahead.
Kristen P, Mount Laurel
February 15, 2015 07:55:38 PM