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February 11, 2015 08:54:05 AM
In reply to andrea, phila
Hello Andrea and thanks for writing in. We're happy to guide you in the right direction to have your online banking password reset as soon as possible.
If you're referring to the Password for your personal TD Bank Online Banking account and you currently know this Password and User Name, you'll be able to change this information after you sign in. Please log in by clicking here: http://bit.ly/1eaISlq and once you have done so, please click on the Customer Service tab. Please select the "Change Password" link, then fill in the necessary fields and submit your changes.
If you're a BusinessDirect user and also know your current password, please log in here: http://bit.ly/1rvBmq8. You'll find the links to change this information at the Service Center, under the Customer Service tab. Click on Change Password, enter your current information and the new information you prefer, and submit at the bottom.
If you've forgotten your Password, don't worry! We still have plenty of options for you. For your personal account, if you remember your User Name and have a Social Security number, you'll be able to reset your password yourself. Please start here: http://bit.ly/1eaISlq. Then, please click the Trouble Logging In link located below the password field. After entering your User Name and the last four digits of your Social Security number, you'll be asked to answer two security questions. If you can successfully complete these steps, you'll be able to update your Password.
If you're unable to reset this yourself for any reason, please contact us at 888-751-9000 to speak with a Banking Specialist. If you need to reset the Password for your BusinessDirect account, please contact us at 800-493-7562, option 2, to speak with our Small Business Team, also available 24/7.
Another option you have is to stop in at your local TD Bank Store, where a Representative will also be able to help. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
Just in case that you are referring to your password on www.tdcardservices.com, you can first try the "Recover Password" option on the right side of the logon page as long as you know your current User Name and the Email Address you registered with. If this is unsuccessful or you need any additional help, please contact one of our Credit Card Specialists 24/7 at 888-561-8861.
Hope this helps, Andrea. Feel free to come back with any other banking questions!
LiShu R, Mount Laurel
February 11, 2015 08:55:01 AM