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August 21, 2015 11:46:15 AM
1 person recommended this |
In reply to Arkadiy, marlboro
Hi Arkadiy, thanks for connecting with us today.
If you know your current password, you can reset it by logging into your account online. Once you've logged in on www.tdbank.com please click on the “Customer Service” tab, then there will be a “Self Service” portion and under that, you will see a link to “Change Password.”
If you have forgotten your password but remember your Online Banking user name and have U.S. Social Security Number, you do have the option to reset your password via online by visiting http://bit.ly/1eaISlq. Once you are on the log in page, please click on the “Trouble Logging In” link that is located under the password field via your Online Banking. Select the account type and input your user name. You will then be asked to answer 2 security questions, after successfully answering the security questions, you will be able to reset your password.
Just in case you do not remember your user name or don't have Social Security number please give us a call 24/7 at 888-751-9000 (800-493-7562 for BusinessDirect) to speak with one of our Banking Specialists. Upon proper account verification, we will be able to help you resetting your Online Banking password in no time. You may also stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations, check out: http://bit.ly/TDStores.
Additionally, if you're looking to change the verification password on your account (password placed on your TD Bank account for verification purposes when contacting us over the phone) and do not recall the current one, you will need to visit your local TD Bank during normal lobby hours. If you do remember the current verification password and would like to update it, you may contact our 24/7 customer service department at 888-751-9000 or visit your local TD Bank Store.
If you are referring to your password on www.tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
To reset your password for a TD Go Card please click: http://bit.ly/1m8bjUS and select "Forgot Password." For additional assistance please dial 1-855-219-8050.
If you have any additional questions please let us know. Have a fantastic weekend.
Colleen B, Mount Laurel
August 21, 2015 11:46:49 AM
1 person recommended this