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August 28, 2015 02:10:44 PM
1 person recommended this |
In reply to leyda, springfield
Thanks for joining us today on TD Helps, Leyda. We'd be glad to help you reset your password.
If you know your current password for your TD Bank Online Banking account and you're able to log in right now, you can update your password after signing in. Please log in here: http://bit.ly/1eaISlq and once you have done so, click on the "Customer Service" tab at the top right. You're looking for the second link; please click on "Change Password" to complete an update.
If you're unsure of your password, don't worry! If you remember your user name and have a Social Security Number, you'll be able to reset your password yourself. Please start here: http://bit.ly/1eaISlq. Then, please click the "Forgot your Password?" link located below the password field. After entering your user name and the last four digits of your Social Security Number, you'll be asked to answer two security questions. If you can successfully complete these steps, your password will be changed.
If you're inquiring about this change as your account has become locked or you don't have some of the information required to reset this yourself, a Banking Specialist will be more than happy to assist you. Please contact us directly at 888-751-9000, 24 hours a day, 7 days a week.
Similarly, you are able to visit any TD Store during lobby hours where a Customer Service Representative will be able to help you. Please check out http://bit.ly/TDStores for locations and their hours.
We hope this helps, Leyda and have a good day.
Megan K, Mount Laurel
August 28, 2015 02:11:23 PM
1 person recommended this