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October 28, 2014 10:19:01 AM
In reply to Celeste, philadelphia
Hi Celeste, thanks for reaching out to us at TD Helps. We're sorry to hear your having trouble accessing your online banking.
If you've already enrolled in online banking, but just need some help to have your login information reset, please reach out to a Digital Banking Specialist anytime 24/7 at 1-800-493-7562. After one of our specialists can authenticate you through your account, we'll have you back online in no time!
Just in case you're not already enrolled, you can enroll here http://bit.ly/1lU2qfY (or here http://bit.ly/1dl2HX6 if you have a business account with us) and follow the steps to have you online in no time! Just have your debit card, account number, and social security number (or tax id number) available when you enroll. You'll be able to create a username and password that you can use to access both the website and the TD Mobile App.
Another option is to step into your local TD Bank branch and a Customer Service Specialist there can help. Find the branch nearest to you here http://bit.ly/TDStores. Our branch representatives can help you enroll if it's your first time or help you with any logon issues you may have!
Have a great day Celeste and please let us know if there's anything else we can do to help. Thanks!
Sandy D, Mount Laurel
October 28, 2014 02:25:40 PM