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kay, ft. myers
July 7, 2014 11:14:13 AM
In reply to kay, ft. myers
Thank you for reaching out to us on TD Helps, Kay.
We are more than happy to help guide you in the right direction for resetting your Online Banking User Name. If you remember your log-on credentials, you may sign in and then click on the Customer Service tab on the top right hand corner of your TD Online Banking profile. Once you have clicked on the tab, there will be the option listed to "Change User Name."
If you've forgotten your User Name, please give our Digital Team a call 24/7 at (800) 493-7562. After account verification, one of our Digital Specialists will be happy to provide you with the information needed for you to gain online access again.
If you are having trouble resetting the User Name on www.tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 1-888-561-8861.
If you are unable to verify your account or if you prefer, you’re also welcome to stop by your nearest TD Bank for further assistance. For Store hours and locations please check out: http://bit.ly/TDStores.
We hope this information helps and enjoy your day!
Colleen B, Mount Laurel
July 7, 2014 11:16:55 AM