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Carolyn, Holly Hill
June 11, 2014 10:57:28 AM
In reply to Carolyn, Holly Hill
Thanks for stopping by TD Helps with your question Carolyn. We would be happy to help provide options on how to reset your password.
You can reset your TD Online Banking password by using the self service feature, please visit the Online Banking log-on screen by clicking here: http://bit.ly/1eaISlq. Once you are at the log-in page, please click on the “Trouble Loggin In” link underneath the password field. You will be asked to provide your username, last 4 digits of your social security number and you must be able to answer the security questions that are being asked. Once you’ve successfully entered the information needed, you will then be able to change your password.
If you are having difficulties going through the self service feature or if you are unsure if your username, there are other options we can provide you. You can call and speak to one of our dedicated Online Banking Specialists 24/7 at 800-493-7562. After account verification, we would be happy to assist. If you prefer, you could also visit us during lobby hours and any Customer Service Representative would also be happy to help you. Take a look here for information on the hours and locations nearest you: http://bit.ly/TDStores.
We hope the information provided helps Carolyn. Please don’t hesitate to write back if you have any further questions. Have a great one!
Cameron P, Mount Laurel
June 11, 2014 10:58:58 AM