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Hi, I sent a letter to the address below just over a month ago. Your website says I should receive a response within 30 days, is that business days or actual days? I'm eagerly awaiting a response and am now wondering if my letter might not have been sent correctly.
The address it should have gone to is :
TD Bank Credit Cards
P.O. Box 84037
Columbus, GA 31908-4037
December 31, 2014 10:48:10 AM
Borrowing & Managing Your Credit
In reply to Daniel, Bedford
Thank you for reaching out to us on TD Helps today, Daniel. Sorry for the wait on a response. We'll be sure to get you in the right direction.
We hope you would understand that although we would like to assist you directly, unfortunately we do not have access to your information as this is considered an unsecure site.
To best assist you and answer any additional questions you may have, please connect with our TD Credit Card Services Specialists at 888-561-8861. Our Specialists are available 24/7 and would be more than happy to look into this for you.
As always, you are also welcome to visit us during lobby hours for more help with your concerns. For help locating a TD Store near you, please check out: http://bit.ly/TDStores.
We hope this helps and enjoy the rest of your day!
Sandy D, Mount Laurel
December 31, 2014 10:48:55 AM