Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I returned a book from a local bookstore and they claim they returned funds into my Debit Card. How long does this process take? I don't see any indication on the Online Banking that any such return transaction took place.
November 20, 2014 12:21:13 PM
In reply to Christian, Barrington
Thanks for writing in on TD Helps today, Christian!
When you return an item that was purchased with your debit card, the return can typically take between 3-5 business days to be credited back to your account, depending on the merchant. If it has been 3-5 business days since you made the return, we recommend connecting with the merchant for more details on their return policy.
If you have any additional questions, you're welcome to give us a call 24/7 at 888-751-9000 for additional assistance. As always, you're invited to visit us at a TD location to speak with a Banking Specialist in person. For a listing of hours and locations near you, please view: http://bit.ly/TDStores.
Please let us know if there's anything else we can help with Christian and take care!
Colleen B, Mount Laurel
November 20, 2014 12:22:00 PM