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June 24, 2015 12:29:50 PM
In reply to Thomas, Newington
Thanks for joining us here at TD Helps, Thomas. We'd be happy to help provide options on how to review your account.
To manage your TD Bank account, you may call us 24/7 by dialing 888-751-9000. By dialing this number, you are able to use our automated system by following the prompts. It will ask you for your account number or ATM/Visa Debit Card number then the last 4 digits of your Social Security Number if you are a new user. The automated line will ask for your phone code if you are a returning user. At any time you are able to select "0" to be connected with a live Representative. After account verification, they would be happy to review your balance and answer any questions you may have.
The most popular option for checking your balance is to use our TD Bank Online service. First and foremost, in order to check your balance online, you must first be enrolled for Online Banking. If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security Number, your email address and your current TD ATM/Debit Card. If you run into any problems enrolling or if you do not have all the required pieces of information, please call us 24/7 by using the number listed above. After you've successfully enrolled, the first page that is displayed will show your accounts with TD and the current balances.
Once you're enrolled in TD Online Banking, you can use our Mobile Banking App to check your account balance on your smartphone. Click here: http://bit.ly/1wT5SbU to download the app. Also check out http://bit.ly/1kNJ7AHfor answers to frequently asked questions about our mobile app.
Keep in mind that you are also able to check your balance at an ATM. When checking your balance through an ATM, all you have to do is insert your Debit Card, then provide your 4-digit PIN, and then press the "Balance inquiry" option. You can also use Non-TD ATMs to check your balance, for information on fees for Non-TD ATMs, check out http://bit.ly/1cTejgt. Also note that ATMs do not register all transactions that may be pending against the account (ex: gas, credit card payments, and other checks or bills). For the TD Bank location option, a Teller at the drive-up window or one in the lobby behind the counter can assist you. You will need to provide a valid form of identification to obtain account information and make withdraws from the desired account. Check out: http://bit.ly/TDStores to find ATMs and TD Bank locations near you!
We hope this helps, Thomas. We are here to help so please let us know if you have any other questions.
Yen D, Mount Laurel
June 24, 2015 12:46:06 PM