Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
for a transfer too go through from my other bank so I will be above the min requirement. Will my money be transferred before I am penalized? n/a
September 15, 2017 12:51:46 PM
In reply to jordan, conshohocken
Good afternoon, Jordan!
This is a great question, and we'll be happy to help!
Typically, when you open a new account with TD Bank, Maintenance Fees are waived during your first statement cycle; however, as TD Helps is not considered a secure forum of contact, we do not have access to your account or personal information to confirm if this may be true for your account specifically. So that we can better assist you with your concerns, we ask that you connect with us directly.
There are a couple ways in which you may do so, and we invite you to use whichever method is the most convenient for you.
The first is to connect with us over the phone. Banking Specialists are always available, and can be reached by dialing 1-888-751-9000, 24/7. You also have the option of visiting your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
Your final option when wanting to connect with us in regard to your account is to send us a Secure Message, which can be completed right from your own Personal Online Banking. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We're sorry we couldn't further assist you today, Jordan, and we look forward to hearing from you soon. Have a great weekend!
Brittany M, Mount Laurel
September 15, 2017 12:52:05 PM