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I am trying to do my taxes and set up direct deposit tio my account but the routing number being used is supposedly rejected. i am using 067014822
christine, mount dora
January 31, 2018 02:23:21 PM
In reply to christine, mount dora
Good afternoon, Christine.
Welcome to TD Helps.
We apologize that you're having so much trouble having funds successfully credited to your account, and we'll be happy to help.
We notice that you're contacting us today from Florida, and we can confirm that the routing number you have provided is the correct routing number for our Florida Customers; however, we'd like to take a moment to mention that the routing number for your account will be based on the state in which your account was opened.
For example, if your account was opened in South Carolina, but you later relocated to Florida, while you may currently reside in Florida, your routing number would remain the same based on the state where your account was originally opened, South Carolina.
If you know the state where you originally opened your account, you're more than welcome to use the link here: https://go.td.com/2bjcv63 to review all of TD Bank's routing numbers, or if you'd prefer, you're also welcome to connect with us directly, and we'll be happy to confirm this information with you.
For your convenience, our Banking Specialists are here to help 24 hours a day, 7 days a week, and can be reached by simply dialing 1-888-751-9000. You're also welcome to visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you're unable to call or visit a Store location, we understand, and would like to recommend that you then send us a secure message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We hope this clears up any confusion you may be experiencing, Christine, and please don't hesitate to connect with us with any additional questions or concerns.
Take care, and have a good afternoon.
Brittany M, Mount Laurel
January 31, 2018 02:24:50 PM