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Why is there a maintenace fee on my savings account?
April 7, 2015 02:02:28 PM
In reply to Shenee, Clifton
Welcome to TD Helps, Shenee and thanks for reaching out to us today.
TD Bank offers different types of accounts, each of which has its own balance requirement. We encourage you to review our Savings accounts here: http://bit.ly/1hzzhPT. Please note balance requirements apply to each account individually unless otherwise noted with "combined minimum balance."
We would like to assist you directly; unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To better assist you, we recommend contacting us 24/7 at 888-751-9000 or feel free to visit us during lobby hours to speak with a Customer Service Representative. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you. At that time, we’ll be able to review your account details and confirm the minimum daily balance requirement of your Savings account with you.
Additionally, if you are enrolled for Online Banking, you're more than welcome to send a Secure Message via your online account with your inquiry. To send a Secure Message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center.” If you have not yet enrolled, please call us 24/7 at the same telephone number to speak with our Banking Specialists.
Also, we invite you to visit here: http://bit.ly/1nldlQv for more information on the minimum daily balance requirement and maintenance fees.
Let us know if you have any other questions. We hope you have a nice day!
LiShu R, Mount Laurel
April 7, 2015 02:05:31 PM