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my security code does not work when i try to make purchases online? card works fine when I swipe it anywhere else. why is that?
Deb, Westwood, NJ
September 23, 2015 03:04:37 PM
2 people recommended this |
In reply to Deb, Westwood, NJ
We're sorry to hear that you're having trouble with your Debit Card, Deb. We'd be glad to point you in the right direction.
To best assist, we ask that you contact us directly. You are able to call our Banking Specialists 24/7 by dialing 888-751-9000. After account verification, our Representatives will be glad to help determine why your Debit Card is being declined.
You are also able to visit us during lobby hours at any TD Store for help with your Debit Card. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Deb and have a good day.
Megan K, Mount Laurel
September 23, 2015 03:05:09 PM
2 people recommended this