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Patricia, Hobe Sound Florida
October 17, 2014 11:37:57 AM
In reply to Patricia, Hobe Sound Florida
Thank you for joining us on TD Helps, Patricia. We'd be happy to go over how to request a statement to be sent to you.
You may request to have a copy of your statement mailed to you by calling 888-751-9000 to speak to a Customer Service Representative. They are available 24/7 for your assistance! If you prefer to speak with someone in person, you may always visit your nearest TD Store during lobby hours. For hours and locations near you please visit http://bit.ly/TDStores.
You also have access to your statements available via Online Banking. If you are not currently enrolled, you may do so here: http://bit.ly/1lU2qfY. In order to complete the enrollment process you'll need your account number, ATM/Visa Debit Card number and email address. If you do not have one of these pieces of information or encounter difficulties during the enrollment process we ask that you contact us directly. You may do so 24/7 by dialing 800-493-7562 and speaking to our Digital Banking Specialists who'd be happy to help get you started.
Once you've enrolled in Online Banking and you've logged in to your account, please follow the steps below to view the statement of your choosing:
- Click on the accounts link at the top of the screen
- Click on the checking account number you would like to view statements on
- Click on the “Statements” tab.
- Choose the statement period you would like to view and click “View Statement”
- You may then click the print icon if you would like to print a copy of your statement
If you need statements that are not displayed via Online Banking, you may contact us as listed above or request these statements through secure message. You may send a secure message by selecting "Send a secure message" located on the left hand side of the page, beneath "Message Center." Be sure to include which statement dates that you are requesting in your message.
Keep in mind that depending on the type of copies you are looking to obtain, fees may be applied for your request. For more information on what fees may apply please visit http://bit.ly/1cTejgt (please see "copies" for more details).
We hope this helps. Take care!
Colleen B, Mount Laurel
October 17, 2014 11:40:30 AM