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recently had funds sent to my account problem is they never were deposited. the transaction went from pending to past what does this mean?
January 22, 2018 01:28:08 PM
In reply to james, miami
We're sorry to hear about this, James, and we'd be glad to discuss Send Money with you.
Since you've mentioned that you were the party receiving funds we recommend connecting with the sender directly to discuss the transfer in greater detail.
If you'd like to review your TD Bank account, we ask that you connect with a Banking Specialist directly. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for online access, you can send a secure message. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
Have a great day, James!
Megan K, Mount Laurel
January 22, 2018 01:28:52 PM