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I have a galaxy S5 Neo and recently downloaded the td android app. Every time I try to make a mobile deposit it asks me to Register by showing me the details that I need to read. There are two check boxes at the bottom and then hit agree. Every time I check the boxes and hit agree it tells me that my session has expired and makes me log in again. Repeat, repeat, repeat. Still hasn't registered me or let me even get to the screen to take a picture of my cheque.
Tasha, Owen Sound
October 12, 2016 07:43:57 AM
In reply to Tasha, Owen Sound
We're sorry to hear that you're having trouble, Tasha. We'd be glad to point you in the right direction.
We notice that you're writing to us from Canada. If this is in regard to you Canadian account, we recommend reaching out to our friends on the Canadian TD Helps Team by visiting here: https://go.td.com/1QBOF4U.
If you'd like to reach out to TD Canada Trust directly, please take a look at their contact options here: https://go.td.com/1woOVay.
If this is in regard to your TD US account, we ask that you call our Tech Support Specialists 24/7 at 800-493-7562.
We hope this helps, Tasha. Have a good day.
Megan K, Mount Laurel
October 12, 2016 07:44:28 AM
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