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I have been trying to set up my on-line banking but keep getting the message that I have done something wrong. I am out of options. I need to talk to a real person. How do I reach a real person?
Ellen Claire, Philadelphia
January 30, 2015 09:45:16 AM
In reply to Ellen Claire, Philadelphia
Good morning, Ellen Claire! Welcome to TD Helps and we'll be sure to point you in the right direction to sign up for Online Banking.
To best assist you, we recommend contacting us 24/7 at 888-751-9000 to speak with a Banking Specialist. Since this is considered an unsecure forum, we don't have the access to your account information that we need to help. Upon proper account verification, we would be happy to help get you online in no time.
If you prefer speaking with us in person or you have a TD small business account, you may also set up your Online Banking by visiting your local TD Bank Store during normal lobby hours. At the Store we will be able to verify you with your valid photo ID and assist you with the Online Banking enrollment. To find a TD Bank near you please take a look here: http://bit.ly/TDStores.
If you're referring to logging into www.tdcardservices.com, a TD Credit Card Specialist can assist you 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as: Mortgage Documents, etc. please contact us 24/7 at 888-751-9000. Also contact 855-219-8050 for help logging into the TD Go Card site.
Please reach out to us again though if you have any further questions. Have a great day!
LiShu R, Mount Laurel
January 30, 2015 09:47:25 AM