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When I log in I am immediately sent to "Apply for your card today". It will not let me click on "no thanks" or "remind me later". I haven't been able to access my account all weekend
August 28, 2017 02:21:51 PM
In reply to Tammy, Plattsburgh
Good Afternoon, Tammy. Thanks for joining us here on TD Helps. We're sorry that you haven't been able to access your account all weekend.
It sounds like you may need to clear the cache and cookies, disable any plug-ins and restore your browser defaults on your browser. If this doesn't correct the problem and you're not using the newest version of your browser, we suggest making this update as well. If the issue persists after updating the version, we'd recommend that you try using an alternate browser instead.
If you still experience any difficulties, please reach out to our Tech Support department at 800-493-7562 and we will be more than happy to help you. Please know that our Tech Support Specialists are available to assist 24/7.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this issue gets resolved for you soon, Tammy.
Natasha M, Mt. Laurel
August 28, 2017 02:22:39 PM