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So i mobile deposited my three cheques that ive been saving on september 25th and its now october 2nd why is this??
October 3, 2017 03:25:58 PM
In reply to Juan, Edmonton
Thanks for coming to TD Helps with your question, Juan.
We see that you're writing in to us from Edmonton today. Please know that you've reached us here at TD Bank in the United States. If your inquiry is in regard to mobile deposits into your account at TD Canada Trust, we'd like to help get you in touch with a representative there that can help.
We recommend reaching out to our friends at TD Canada Trust by calling their 24/7 Customer Service line at 866-222-3456. We also want to provide you with a link to all of TD Canada Trust's contact info. You can find that by clicking here: https://go.td.com/2tp27BR.
We're certain they'll be able to take a look at your mobile deposits and better advise when you should have access to your funds.
If we are mistaken and your question is in regard to an account you have in the U.S., please give us a call at 888-751-9000. We have representatives available 24/7 that can review your deposits to see when you may expect the funds to be made available to you. You may also send your inquiry by secure message through your online or mobile banking. To send a secure message, log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We can generally respond within 24 hours or less.
Whether the U.S. or Canada, we hope to hear from you soon so that we may resolve this for you. Take care, Juan.
Candice A, Mount Laurel
October 3, 2017 03:26:49 PM