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August 4, 2015 10:42:58 AM
1 person recommended this |
In reply to Shaiheeda, Orange
Thanks for joining us today on TD Helps, Shaiheeda.
Please understand, as we'd like to assist you directly, we do not have access to your personal information since this is considered an unsecured forum.
So we may better assist you, we ask you please contact us directly via telephone at 888-751-9000. Our Banking Specialists are available 24/7 and after account verification, they would be happy to review your debit card with you! If you prefer stopping by your local TD Bank Store, please check here: http://bit.ly/TDStores.
Additionally, you may send us a Secure Message online if you are currently enrolled for our online banking. After logging onto your account, please click on "Send a Secure Message" link, which is located on the left hand corner under "Message Center". You may choose General Account Inquiry as subject and type the message in the Comments/Requests section.
If you are not currently enrolled for Online Banking and wish to enroll for Online Banking for your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card, your Social Security Number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at the phone number listed above to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started.
Hope this helps and have a pleasant day.
Sandy D, Mount Laurel
August 4, 2015 11:00:00 AM
1 person recommended this