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my card can't be processed ,and the ATM asks me to contact my financial institution,but the service phone isn't accepted
February 18, 2015 10:06:35 AM
In reply to TaiYi, Massachusetts
Thanks for joining us today on TD Helps, TaiYi.
We recommend reaching out to us at 888-751-9000. We're available 24/7 and upon account verification, we'd be glad to help. You may visit any TD Bank Store for assistance too! For a listing of locations and hours, please look here, http://bit.ly/TDStores. Please understand, as we'd like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
In addition, you may also send us a secure message if you are enrolled for online banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
We appreciate you reaching out and please have a good day!
Sandy D, Mount Laurel
February 18, 2015 10:07:25 AM