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I found some charges on my credit card over few months but I didn't use this credit card for half year up, I'm not even stay in America this half year.
March 7, 2016 12:01:14 PM
In reply to Vincy, Vancouver
We understand your concern, Vincy and we'd be glad to help point you in the right direction.
As this is pertaining to your account specifically, we ask that you reach out to us directly for assistance. If this is in regards to transactions made with your debit cards, we recommend calling our Banking Specialists 24/7 at 888-751-9000 or by sending a secure message.
To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Once you speak with a Specialist, they will be glad to review your account, transactions and, place a dispute for the unauthorized transactions.
If this is in regards to a TD credit card, we recommend reaching a Credit Card Specialist by dialing 888-561-8861. They are available 24/7 for your convenience.
Please know that you've reached TD Bank in the U.S. If this is in regards to an account you have with TD Canada Trust, we recommend reaching out to them directly for help with your concerns. You are able to take a look at their contact options here: http://go.td.com/1woOVay.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Vincy and have a good day.
Megan K, Mount Laurel
March 7, 2016 12:01:35 PM