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We had 1300 nissing fron our credit card we called because we didnt know how that much was spent and it didnt pop up on my posted or pedning transactions but when i called a clerk said she can see it was spent in australia is this possible ?
March 10, 2017 08:39:18 AM
In reply to Ashley, Philadelphia
We're sorry to hear about this, Ashley. We'd be glad to point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Ashley. Take care.
Megan K, Mount Laurel
March 10, 2017 08:40:35 AM