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February 17, 2015 10:42:55 PM
In reply to Belmont, wellborn
Welcome to TD Helps, Belmont and sorry to hear that someone has accessed your computer.
We are committed in providing you with a secure online experience that protects your confidential information. We use industry-accepted security practices, including firewalls and encryption, to safeguard the security of your personal financial information. These controls allow us to properly authenticate your identity when you access our online services and help to protect your information as it travels over the Internet between your computer and TD Bank. We also constantly monitor and assess the security of our systems.
With everything we're doing to protect your information, it is also important for you to take precautions to safeguard personal information on your end. If you are looking to have your Personal or BusinessDirect Online Banking access restricted, please contact us directly at your convenience. We will be able to ensure that your online information is inaccessible. Our Technical Support Specialists will be glad to assist you 24/7 at (800)-493-7562.
If it's more convenient, you can certainly find the closest TD Bank Store location and step inside to have the access restricted as well. Please visit http://bit.ly/TDStores to find the location closest to you.
For more helpful information you can check out our Security Center here : http://bit.ly/1npPddy and also visit our Security FAQs here : http://bit.ly/1pxZPLh .
We hope this helps and stop by again anytime, Belmont. Have a great week!
Justin B, Mount Laurel
February 17, 2015 10:56:03 PM