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It was Christmas day night. My husband and I are leaving later to visit my son in North Carolina. When I went to pay a bill, there were charges that don't belong to us. I need a phone # to talk to someone.
Vickie, Forked River
December 26, 2014 08:27:13 AM
3 people recommended this |
In reply to Vickie, Forked River
Hi Vickie , thanks for reaching out to us on TD Helps today. We're sorry to hear and would be glad to help point you in the right direction for assistance.
Usually, if you've had unauthorized activities occur on your account, TD Bank is able to file a claim on your behalf. We'd like to reassure you that we're here to safeguard your funds and assist you in the event that fraud occurs.
We encourage you to connect with one of our knowledgeable Banking Specialists about these charges in question. Our Specialists are available 24/7 at 888-751-9000. After account verification, they'll be able to review the unauthorized activities which occurred, and file the appropriate type of dispute for you. If you prefer, we're also able to assist you at any nearby TD Bank location during lobby hours. Please see http://bit.ly/TDStores to locate your closest Store and hours they're available.
Prior to your visit or call, please ensure that the transactions in question have been posted to your account history and are no longer in a "Pending" status, as we're unable to file a dispute until then.
We hope this is the information you needed, Catherine! Let us know what else we can do to help, and take care.
Yen D, Mount Laurel
December 26, 2014 08:30:18 AM
2 people recommended this