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August 16, 2015 09:54:03 AM
In reply to Eileen, Farmingdale
Good morning Eileen,
We appreciate you writing in today and apologize for any concern these transactions have caused for you.
If you haven't authorized the debits with Amazon that you mentioned, please get in touch with us so that we can assist you in filing a dispute. You have a couple ways to contact us. Right away, we're available by phone for you 24/7 at 888-751-9000. Or, if you'd like, you can also stop in and see us. Our Stores and their lobby hours near you are listed here: http://bit.ly/TDStores.
Please note that we'll be able to file the dispute for you once the transactions are no longer in a 'Pending' status. Once they have been completed and are posted to your account history, feel free to call us or come in and we'll be able to assist further. We hope this is helpful for you.
Thanks again for the message today, Eileen.
We hope this eases your mind a bit as well! Wishing you a relaxing Sunday, take care.
Kristen P, Mount Laurel
August 16, 2015 09:55:50 AM