Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Status still in processing... just want to know how long before it's available to me pleeaaaase
August 2, 2017 11:43:24 AM
In reply to Britt, Miami
Happy Wednesday, Britt!
Thanks for coming to TD Helps for your answers today! Before we begin, we'd like to take this moment to let you know that, currently, TD Helps is not considered a secure forum of contact. Because of this, we are unable to access your account to determine when a transaction or transfer may be fully credited. So that we may further assist you, we ask that you please contact us directly.
Banking Specialists are available 24 hours a day, 7 days a week, at 1-888-751-9000. After account verification, they'll be more than happy to review your account and answer any questions or concerns that you may have!
As always, you may also visit a TD Store location, during lobby hours, for assistance. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If it's more convenient for you, and you currently have access to your Online Banking, you may also send us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
Thanks again for joining us on TD Helps today, Britt. Have a beautiful day!
Brittany M, Mount Laurel
August 2, 2017 11:43:45 AM