Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Hello, I am in Taiwan now and forget my password. And I don't have SSN. How can I reset? Feel very frustrated...
September 21, 2017 03:28:59 PM
In reply to Bee, Taipei
Good afternoon, Bee.
We completely understand how not being able to access your Online Banking can be frustrating, and we'd like to apologize for any inconvenience, as we ask that you connect with us directly for further assistance. Please understand that TD Helps is not considered a secure forum, and because of this, we do not have access to your account or personal information.
You're welcome to connect with our Tech Support Team directly by calling 800-493-7562. Our Specialists are available 24 hours a day, 7 days a week, and will be more than happy to help after verification. As you stated that you are currently out of the United States, you may also call collect, with operator assistance, by asking the operator to dial (215)-569-0518.
We're sorry we weren't able to further assist you today, Bee, but we hope you enjoy the rest of your day. Take care.
Brittany M, Mount Laurel
September 21, 2017 03:29:17 PM