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I received a statement alert this morning for June 2016. So did my girlfriend. What's up?
Carol, North Vancouver
February 13, 2017 09:02:07 AM
In reply to Carol, North Vancouver
We understand your concern, Carol. We'd be glad to discuss.
Please know that we send a notification email to your when your statement is available online to view. As you mentioned that you received a notification for a previous statement, this email may be a phishing attempt.
If you like, we would appreciate a copy of the email for our research, and please forward it to us at firstname.lastname@example.org. You may also call us 24/7 at 888-751-9000 for assistance. Once complete, we recommend deleting this email immediately and ensure you do not click on the link nor provide any personal account information.
We also invite you to take a look here: https://go.td.com/1pxZPLh for information on Security Frequently Asked Questions (FAQs) that may help if you have any additional questions and concerns.
We also notice that you're writing to us from Canada. If this is in regard to your account with TD Canada Trust, we recommend reaching out to our friends on the Canadian TD Helps Team. You are able to do so here: https://go.td.com/1QBOF4U. Once you submit a question to our friends to the Canadian Team, we're sure they'll be glad to help.
You are also able to reach out to a Representative at TD Canada Trust directly for help. To take a look at their contact options please visit here: https://go.td.com/1woOVay.
We hope this information helps, Carol. Have a good day.
Megan K, Mount Laurel
February 13, 2017 09:03:17 AM