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My statement is not available on line yet. I received an email saying it was. Why is it not there yet?
May 25, 2017 09:47:33 AM
In reply to Anthony, Bedford
Statements are necessary to keep your banking in line, Anthony, so we understand your concern!
Keep in mind that there are times in which the email notification is sent prior to your statement is released. We apologize for any confusion! In these instances, statement information is typically available within a day or so after the notification is received.
You should be able to view your statement online by signing in here: http://go.td.com/1eaISlq. After you sign in, please follow the steps below to view your statement:
1. Click on the Accounts tab at the top of the screen.
2. Click on the account number you would like to view statements of.
3. Click on the Statements & Notices tab.
4. Choose the statement period you would like to view and click View Statement.
You are also able to view statements using the Mobile Banking App. To do so, please select the Accounts icon after opening Mobile Banking. Next, select the account you'd like to view followed by Statements. You will then need to select the year and month of statements you'd like to view.
If you still have trouble accessing this information, we recommend reaching out to us directly. You are able to call our Tech Support Specialists 24/7 at 800-493-7562. They will be glad to walk you through this process as well as troubleshoot any issues you may be experiencing!
We hope this helps, Anthony. Have a good morning.
Megan K, Mount Laurel
May 25, 2017 09:48:08 AM