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It says I have 1,003.58 in my account with 360 pending. but it says I only have 827 available.I understand the 360 hasn't went through yet but where did my other money go and why is it not available? I haven't taken any money out of the account
July 2, 2015 02:38:48 PM
In reply to Robert, Philadelphia
We're sorry to hear that you're having trouble, Robert and we'd be happy to point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. You are able to contact our Banking Specialists 24/7 by dialing 888-751-9000. After account verification, our Representatives will be glad to review transactions with you and clarify your balance.
If you prefer to review your account in person, feel free to visit any TD Store during lobby hours for help. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Robert and have a good day.
Megan K, Mount Laurel
July 2, 2015 02:40:03 PM