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Is additional payment required on this account?
Grace, Gwynn Oak, MD
March 16, 2016 01:20:15 PM
In reply to Grace, Gwynn Oak, MD
Thanks for joining us on TD Helps, Grace. We'd be glad to point you in the right direction.
As this is pertaining to your loan account specifically we ask that you reach out to us directly for assistance. You are able to call our Financial Solutions Group Specialists 24/7 at 800-937-5020. Our Specialists will be happy to review your account and discuss if any payments are owed.
Similarly, you are able to visit us during lobby hours at any TD Store. To take a look at TD Stores and their hours please visit http://bit.ly/TDStores.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Grace and have a good day.
Megan K, Mount Laurel
March 16, 2016 01:20:27 PM