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Hello i physically have my td bank debit card but somehow someone got a hold of my card number and made a fake card and made purchases. i already called customer service and my card as closed, my question is i have direct deposit which will come in later tonight/tomorrow morning. When i go to a nearby td bank location tomorrow morning i will be receiving a new card but will my direct deposit transfer automatically to my new card and will i be getting a new account number as well?
Luis, New York
January 26, 2015 02:46:11 PM
In reply to Luis, New York
Thanks for joining us here at TD Helps, Luis. We are sorry to hear about your situation and understand your concerns and would be glad to help.
Once your TD Debit Card has been closed and after you obtain a new TD Debit card, this will not affect your direct deposits. Although your new TD Debit Card will have a new number, your account number will stay the same. If you have any other questions, please feel free to call us at 888-751-9000, available 24/7, or visit us during lobby hours here: http://bit.ly/TDStores.
We hope this helps ease your mind Luis. Have a great one and let us know if you have any other questions.
Yen D, Mount Laurel
January 26, 2015 02:55:46 PM