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Yesterday my purse was stolen in Madrid. I spoke to a representative of TD to report the theft. I thought your rep said my husbands card would still work. And he even went so far as to note our account that we were in Spain. My husbands card is still not working.
Lisa, Lake Worth, FL
April 10, 2015 03:47:40 PM
In reply to Lisa, Lake Worth, FL
We're sorry to hear about your situation, Lisa.
Please know that we would like to assist you with this directly however as TD Helps is considered an unsecure forum, we are unable to obtain your personal account information. To best assist you while you're in Spain we ask that your husband call us by dialing 1-856-751-9000 or by calling collect, with operator assistance, by asking the operator to dial 1-215-569-0518. This call will have to be completed with a land line telephone.
We look forward to hearing from him to get this issues resolved as soon as possible. Take care.
Colleen B, Mount Laurel
April 10, 2015 03:48:26 PM