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What does someone do? Is my card protected?
Penny, Benton, Maine
February 24, 2015 05:31:10 PM
In reply to Penny, Benton, Maine
Thanks for stopping by today, Penny. We're so sorry to hear about your account and will be glad to advise you on the next steps.
First, we want to reassure you that we're here to safeguard your funds and assist you in the event that fraud occurs. With that being said, whether the funds were taken out of your account using your account number or your debit card number, we ask that you contact our Banking Specialists at 888-751-9000.Our Specialists are available 24/7 for your convenience. If you'd prefer, you're also welcome to visit a TD location for further assistance. To find a nearby TD Store please check out our Store locator here: http://bit.ly/TDStores. Our Specialists will be able to go over any unauthorized activity and file the appropriate dispute for you.
If the unauthorized transaction(s) were on your TD Bank Credit Card please contact us 24/7 at 888-561-8861.
Take care, Penny and we look forward to hearing from you to get this cleared up as quickly as possible.
Colleen B, Mount Laurel
February 24, 2015 05:32:08 PM