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can i get a new debit card with my expired drivers license my whole wallet got stolen and need card i can provide ss card which wasnt in my wallet.
January 13, 2016 10:42:09 AM
In reply to Nick, Rumford
Hi Nick! It's so great to have you contact us on TD Helps today.
First and foremost, if you have not done so already, we recommend contacting us immediately to close your debit card for your account security. You may do so 24/7 at 888-751-9000. Our Customer Service Representatives would be happy to assist with closing your debit card. After account verification, our Representatives would also be able to submit a request to have a card mailed to the address we have on file for you. Please keep in mind that depending on your Postal Office, your new card will arrive within 7-10 business days and will be sent in a plain white envelope for security purposes. Additionally, our Specialists would be happy to review your account and file a dispute for you if necessary.
If you have TD Bank Online Banking you can send us a Secure Message to request a new debit card. If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, your email address and your current TD ATM/Debit card. Since you don't have the card it may be easier to give us a call 24/7 at the number listed above. They can also help you with your card request but you would still have the option to send the message. Once you're successfully enrolled, to a send Secure Messages please select the "Customer Service" tab and under "Message Center" please click on the "Send a Message" link. For this particular request, please select the "General Customer Service" for the subject line. In the "Comments/Requests" field, please type in your request.
Once you're able to obtain a new I.D. with a valid expiration date, you may visit us at any TD Bank Store, during lobby hours, and our Specialists would be happy to print out a new card for you right away!
Have a fantastic day and take care.
Sandy D, Mount Laurel
January 13, 2016 10:45:20 AM
In reply to Sandy, Mount Laurel
So i just recently moved can i update my account info before they send the new card?
January 13, 2016 11:26:49 AM
Welcome back, Nick.
Feel free to give us a call at 888-751-9000 and we'll be able to update your address and send you a new debit card, upon account verification.
Hope this is helpful and enjoy your day.
Sandy D, Mount Laurel
January 13, 2016 11:27:13 AM