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May 18, 2015 09:27:08 AM
1 person recommended this |
In reply to Susan, Sewaren
Thanks for stopping by TD Helps, Susan.
We would be more than happy to provide you with options in opting out of Paper Statements for your account. Please keep in mind that steps to do this may vary depending on the type of account that you have with TD.
In order to enroll for paperless statements for your personal deposit accounts, such as Checking, Savings and Money Market account, you must first be enrolled in Online Banking. If you have an ATM/Debit Card and U.S. Social Security number you may fill out the online application to access your personal account(s). Please visit http://bit.ly/1lU2qfY to enroll for TD Bank Online Banking. Once there, you will need to choose Personal from the drop down box. Signing up for TD Bank Online is quick and easy – allowing you to view your accounts in just three simple steps! First, you'll have to accept the Online Banking Agreement. Then, we'll ask you to enter in your personal information (Name, Social Security number, account number, etc.) and finally, you will have to set up three security questions. After those 3 steps are completed, you will have immediate access to your account(s) online.
Once you’ve successfully logged in, please follow the steps below:
-Please click on the “Customer Service” tab -Select the “Online Statement Settings” link which is located under the self-service portion (it will be the sixth link down) or in the "Help & Related Tasks" box (which is located on the left side of the page). -Please select the account(s) you would like to enroll for Online Statements. Make sure the email address on file is correct. -You will then be asked to read the “Online (Paperless) Statement Customer Agreement” and the “Hardware and Software Requirements”. Once you have opened and reviewed the 2 documents needed, please check mark the two boxes and select “Save Changes”.
Just in case if you are having difficulties setting this up or you don't have U.S. Social Security number at this time, you can call us at 888-751-9000. After account verification, our Specialists, who are available 24/7, would be happy to walk you through this. You could also stop by your local TD Store for assistance. For hours and locations near you, please take a look here: http://bit.ly/TDStores.
If you have a business account and would like to enroll for TD Bank BusinessDirect, and you have your ATM/debit card, please follow the link above and choose Business from the drop down box. After you select the link provided above, please choose "Business" from the drop down box and click on "Continue." Please complete the application. You will need your Business Taxpayer Identification Number, account number, your business name, and your e-mail address. When you are finished with the application, you will receive an e-mail confirmation within 2 business days that contains your initial User ID and password. If you do not have an ATM/debit card for your business or need immediate online access, please visit your local TD Bank Store for further assistance.
Once you are logged onto your online account, please follow the steps below to elect to go paperless statements for an account:
1. Click on “Accounts” 2. Click on “Statements” 3. After specifying the account you want to go paperless, click on "Turn off paper statements"
You will need to follow these steps for each account you wish to be paperless.
To request paperless statements for your TD Bank Visa Credit Card account you will need to enroll for enhanced services at www.tdcardservices.com from here: http://bit.ly/1mZCFef.
By enrolling your TD Bank Visa Credit Card for this enhanced on-line service, you will be able to view detailed billing statements, request paperless statements, pay on-line from any banking institution as well.
If you encounter any issues with enrollment, please feel free to call a TD Card Services Specialist 24/7 at 888-561-8861, who can help get you up and running. If you prefer, you may also stop by any of the TD Store locations in your area for assistance. To find out TD Store locations near you, please visit: http://bit.ly/TDStores.
Just in case you also have a loan with us, we'd like to inform you that TD Bank is required by law to provide you a monthly billing statement. At this time, we are required to send you a monthly paper statement, even if your loan is currently on an auto-pay plan.
If you should have any additional questions, feel free to reach out to our 24/7 Financial Solutions Group at 800-937-5020 or visit any TD Bank location during lobby hours. Click here: http://bit.ly/TDStores to find a TD Bank Store near you.
Thanks again for stopping by and have a wonderful day.
Brian M., Mount Laurel
May 18, 2015 09:27:39 AM
Could you stop send statement paper to me? I don't like it, because I can check it in my phone. Thank you!
March 1, 2016 06:30:48 PM
In reply to Hak, Maine
Thanks for reaching out to us on TD Helps, Hak. We'd be happy to help you enroll in paperless statements.
If you have a personal Checking, Savings or Money Market account, to go paperless first you'll have to sign in to your Online Banking. If you're not enrolled yet, you can do so here: http://bit.ly/1lU2qfY.
Once you have access to your personal Online Banking, you can follow the steps below to help you go paperless:
1. Log on to your TD Bank Online Banking Account here: http://bit.ly/1eaISlq.
2. Click the “Customer Service” tab.
3. Select the link for “Online Statement Settings”.
4. Select the “Online Statements” option for each of your accounts.
5. Add the Email Address you wish to have statement alerts sent to.
6. Review and accept the Online Paperless Statement Customer Agreement and Hardware and Software Requirements.
7. Click the check boxes indicating you meet our system requirements and click “Save Changes”.
If you have a Business account, to sign up for TD Bank BusinessDirect please click: http://bit.ly/1dl2HX6. To go paperless for your Business account please log in with your User ID and Password and follow these instructions:
1. Click onto “Accounts” from the menu on the top of the page.
2. Click onto “Statements” which is the second menu on the top of the page.
3. If you have multiple accounts select the account number you are requesting to be paperless from the drop box.
4. Below the drop box where the account number is listed, click the link “Go Paperless for this Account”.
5. Review the Online Paperless Statement Customer Agreement.
6. Click the check box indicating that you meet our system requirements and click “Accept”.
Please note; you will need to follow these steps for each account you wish to be paperless. Once you’ve elected to receive Online Statements, an e-mail alert will be sent to your e-mail address when a new statement is available for viewing.
Thanks again, Hak for visiting us today and please stop by again anytime. We hope this has been helpful!
Shanika A, Mount Laurel
March 1, 2016 06:33:32 PM